Support for 16-25s

Last updated: 16 November 2023

Further resources can be found on the Get Support page.

Mental Health and Wellbeing Support

Papyrus HOPELINE247 – Confidential support and advice to those under 35 who struggle with thoughts of suicide.

  • Call 0800 068 4141 (open 24 hours a day, every day)
  • Text 07860 039 967 (open 24 hours a day, every day)
  • Email (open 24 hours a day, every day)
  • Visit the Papyrus UK website for more resources

The Mix – Offering mental health support and signposting for 13-25s. Mix of tools and advice for essential support.

  • Contact their Crisis Messenger by texting THEMIX to 85258 (open 24 hours a day, every day)
  • Call 0808 808 4994 (4pm-11pm, Monday to Friday)
  • Visit The Mix website for more information

SamaritansIf you need someone to talk to, Samaritans listen without judging or telling you what to do. 


Alone in London – Advice and support for 16-25 year olds who are at risk of homelessness.

New Horizons – Providing support and advice around housing, training, employment and food, showers and laundry.

  • Visit the New Horizons website for more information about their services
  • Visit their Day Centre at 68 Chalton Street, NW1 1JR (open Monday to Friday, 10.30am – 1.30pm and 2pm – 4pm; Tuesdays are by appointment only)

The Passage – Provide food, healthcare services and temporary accommodation.

  • Visit The Passage’s website for more information about their services
  • Visit their Resource Centre at St Vincent’s Centre, Carlisle Place, London, SW1P 1NL (open Monday to Friday, 9am – 12pm & 1pm – 3.30pm)

Tailored support

LGBT+ Switchboard HelplineProviding information and support for anyone considering issues around their sexuality and/or gender identity.

Keeping up with COVID safety measures and how to get vaccinations

We encourage all members to get as up to date with vaccinations as possible including booking your 1st, 2nd and booster jabs at the earliest opportunity in order to keep yourselves and others safe. 

For the best advice about how to get your vaccinations, including eligibility and how to access walk in clinics, please visit the NHS website by clicking here.

Information on registering with a GP

As COVID-19 vaccines are rolled out nationally it’s more important than ever to be registered with a GP if you want to be offered a COVID-19 vaccine or booster as soon as you are eligible. Please see the links below for information about how to register with a GP, right of choice, how to deal with problems with registration or unfair refusal and why it’s important that GPs register those in need:

How to register with a GP surgery

Your right to choose your GP practice

Article on understanding your rights when registering with a GP