Support for 16-25s
Last updated: 16 November 2023
Further resources can be found on the Get Support page.
Mental Health and Wellbeing Support
Papyrus HOPELINE247 – Confidential support and advice to those under 35 who struggle with thoughts of suicide.
- Call 0800 068 4141 (open 24 hours a day, every day)
- Text 07860 039 967 (open 24 hours a day, every day)
- Email pat@papyrus-uk.org (open 24 hours a day, every day)
- Visit the Papyrus UK website for more resources
The Mix – Offering mental health support and signposting for 13-25s. Mix of tools and advice for essential support.
- Contact their Crisis Messenger by texting THEMIX to 85258 (open 24 hours a day, every day)
- Call 0808 808 4994 (4pm-11pm, Monday to Friday)
- Visit The Mix website for more information
Samaritans – If you need someone to talk to, Samaritans listen without judging or telling you what to do.
- Call 116 123 (open 24 hours a day, every day)
- Email jo@samaritans.org (please note that responses to emails can take several days)
- Visit the Samaritans website for more information
Homelessness
Alone in London – Advice and support for 16-25 year olds who are at risk of homelessness.
- Visit the Alone in London website for more information about their services
- Email aloneinlondon@depaulcharity.org.uk
New Horizons – Providing support and advice around housing, training, employment and food, showers and laundry.
- Visit the New Horizons website for more information about their services
- Visit their Day Centre at 68 Chalton Street, NW1 1JR (open Monday to Friday, 10.30am – 1.30pm and 2pm – 4pm; Tuesdays are by appointment only)
The Passage – Provide food, healthcare services and temporary accommodation.
- Visit The Passage’s website for more information about their services
- Visit their Resource Centre at St Vincent’s Centre, Carlisle Place, London, SW1P 1NL (open Monday to Friday, 9am – 12pm & 1pm – 3.30pm)
Tailored support
LGBT+ Switchboard Helpline – Providing information and support for anyone considering issues around their sexuality and/or gender identity.
- Call 0300 330 0630 (open 10am – 10pm)
- Email hello@switchboard.lgbt (please note that responses to emails can take several days)
- Visit the LGBT+ Switchboard website for more information and resources